Suddenly not working with Raven lite

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Suddenly not working with Raven lite

Postby raptor reveller on Fri Sep 16, 2011 8:54 pm

I've been using exported Remembird files with Raven Lite since the spring, but recently and suddenly, after exporting files from remembird to my hard drive and opening in Raven Lite, there is no audio or sonogram shown in Raven lite. The file will 'play' for the alloted recording time but shows a 'blank' sonogram. The exported files play fine as an mp3 file on Windows media and play back on Remembird. Earlier recordings I made with Remembird play fine as mp3 and AIFF in Ravenlite, which makes me think its Remembird rather than Raven Lite. I have removed and re-installed both programs and have tried on 2 other PC's without any luck. Is there any settings that I need to be checking prior to exporting? Anything else I should be trying? Thanks in advance.
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Re: Suddenly not working with Raven lite

Postby cblair on Fri Sep 16, 2011 11:13 pm

Most peculiar!
Send me a couple of example files that you're having trouble with and we'll take a look at them.

Just attach them to an email and send to support@remembird.com

Not aware of anything having changed that would cause this.

Regards
Chris B (the inventor)
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Re: Suddenly not working with Raven lite

Postby cblair on Tue Sep 20, 2011 2:56 pm

As per email... the files look and sound fine in other applications.
Best thing would be to send one to the Raven Lite support folks and ask why the file is showing as a "flat-line".
Chris B (the inventor)
cblair
Site Admin
 
Posts: 191
Joined: Fri Apr 25, 2008 6:10 am
Location: East Sussex, United Kingdom


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