A number of common issues and solutions to them are listed here. The procedures referred to are discussed on the Troubleshooting page.
Installing on Multiple Computers
Am I allowed to install on my laptop and desktop?
You are welcome to install the Song and Notes Organiser on as many computers as you like. However, recordings are normally deleted from the RememBird as they are uploaded. You can either copy the database file from one computer to another (use the File > Backup Database and Restore Database menu items) or import individual visits using the Import mechanism.
Audio Field-guide Wizard
The announcements I've recorded sound like "hiss"
Some soundcards reverse the byte order of their audio samples. Try setting the following property in your ui.props file: LameEncoderReverseBits=true