Trade

Questions

Stock

Which items should I stock?

You can just stock the basic RememBird package - which includes your local audio field-guide. However, we recommend that you also hold speaker/microphone adapter leads as these are sold with at least half of all RememBirds.

Can I stock other items?

You are welcome to stock the simpler (headphone/speaker only) adapter lead and the windshield. You can also stock RememBirds with other audio field-guides built in. Some customers will already have audio libraries for their own country and prefer to buy RememBird with an alternative set of species.

Can I stock Audio field-guides?

Sorry - there is so little margin in these that we can only afford to sell them direct and online.

Can I do upgrades for my customers

Potentially. Contact us for details. The upgrade process is fairly straightforward.

Shipping

How long does shipping take?

We ship from the UK and aim to fulfil trade orders within 5 working days. Air mail to European and North American destinations generally takes around a week.

How much does a RememBird weigh?

With the new, lightweight boxes, a standard RememBird weighs just 150g in a padded bag ready for posting.

Who pays for shipping?

If you order for stock, you will be charged shipping at cost (typically just over 1 per RememBird within Europe and 2 for the rest of the world). If we drop-ship to end customers for you we charge a fixed 5 per package.

Payment

What's the Minimum Order Quantiy?

We can drop-ship individual RememBirds on request - but these do not attract the full trade discount that orders of 4 or more do. There is an additional discount break at 10 off.

What are your payment terms?

We normally invoice resellers at the end of each month. Bona fide businesses are generally given 30 day terms.

How can I pay?

We take credit card payments (in GBP) or you can transfer money directly to our bank account (again, in UK pounds sterling, GBP).

Conservation Groups

We are delighted to offer trade discounts to charities and conservation groups. This applies whether the RememBirds are to be supplied to their customers, staff or members.